Improve Customer Experience

Improve Customer Retention Part One: Grow Your Business with a More Consistent Customer Experience Use our Two-Part Strategy for Customer Success (see Part Two). Evaluate & Improve the Customer Experience How would you feel if we removed what was blocking your...

Improve Customer Retention

Improve Customer Retention Part Two: Regular Communication & Listening Saves Marketing Spend Use our Two-Part Strategy for Customer Retention & Success (see Part One). Save marketing dollars by improving your retention rate. You won’t need to acquire...

Prototype & Test Quickly

Find a Faster Way to Prototype & Test New Ideas You will want to use this unique 5-day process for solving tough problems, from three partners at Google Ventures. I love it.  Test Your Ideas in 5 Days Use Google’s approach, Sprint, to test ideas and get immediate...

Leverage Customer Collaboration

Improve Decision Making by Collaborating with Customers Grow your business by getting to know your customers and working directly to create new or improve existing ideas, processes, or products. Get noticed with ideas your competition doesn’t have! Advanced...