Learn more about our company and our passion. Customers That Click was founded by Customer Experience, Digital Experience and Retention Professional, Kim Proctor, on the principle that customers do business with companies that consistently provide positive experiences.

Customer experiences occur at touch points—every point between a customer and a company. This occurs via customer service, websites, social media, bills, emails and beyond. So why not optimize the experience and see positive business results?

  • What are the most critical interactions in the eyes of your customers?
  • Do you want to improve word of mouth, repurchase, and loyalty?
  • Do you need help optimizing your customer efforts to get better results?
  • Let’s talk!
Kim Proctor
Owner / Lead Consultant

Kim has a passion for improving the experience you deliver to customers – online and offline. And those improved experiences, bring solid business results.


We Will Help Your Business Improve Customer Retention And Engagement That Will Yield Positive Business Results.

Customers That Click brings you proven customer-centric strategies you can use right away.
A few things Kim Proctor, can do for your business:
Improve customer engagement and see your business grow.
 Foster deeper and more loyal customer relationships.
Improve digital experiences (online, mobile).
Fuel positive customer word of mouth.
Leverage technology to save you time and money.

Contact Kim Today!

Kim’s passion is growing engagement by developing positive customer interactions. Her expertise and energy will enhance your business and benefit your bottom line.