Posts Tagged ‘personalization’

I like to herald businesses that really tailor their offerings to what customers want and when they want it. I just read about http://www.shopittome.com/ - it's a terrific concept, they will alert you when your favorite brands/stores have sales! I wanted to call attention to this website because: a) it's a

A recent shopping survey (by Harris Interactive for MyBuys) revealed 84% of people polled shop online. But what’s most important here is that 60% of customers say they are more likely to shop with a retailer that e-mails specific recommendations based on their interests and previous purchases rather than a generic message. This survey also found 53%

With so much commoditization in the marketplace today (for goods and services) you really have to stand out. And one way is by providing a great customer experience -- offering value to customers, being easy to buy from/work with and so much more. A big area that can give you a competitive edge is to strengthen relationships (build loyalty) by customization. When you find out what