You can grow your business by embracing your customers and having a more meaningful dialogue with them. Many customers today live online – and you have an opportunity to meet them there and build and strengthen relationships. We can help you make an impact online, grow your traffic and grow leads — social media can help.
Social Media Strategy
Social media support website and blog traffic strategies and can help you grow leads. Plus, you get more visibility with your ideal customers and target market. We’ll help you make connections with potential customers and strengthen relationships with existing customers. B2B and B2C services include:
- Social media strategy – the what, the where, the how often – the full picture. Where to spend your time to get the best results. Social media coaching too!
- Social media hands on implementation – need some help tweeting? posting? sharing? finding new contacts? We can help with Twitter, LinkedIn, Slideshare, or whatever works best for your business.
- Social media education and training – which tools to use, how to set them up and keep track of your efforts and results.
- Metrics and tracking – what numbers are important? We’ll let you know.
- Use social media to grow traffic, grow leads, and learn what’s most important to your customers. (View our other traffic & lead generation services.)
- Fueling word of mouth – customers can be the army that helps grow your business. Make it easy for them to share! We know the basics and advanced approaches to true and natural viral sharing – for all your content and web properties including social media.
Market Research & Customer Insights
There are many sources of customer feedback today – social media, feedback websites, surveys, customer services, sales and other employees. What feedback is most useful and what can you do with it? How do you know what feedback should drive change in your business? We can find out the highest customer priorities and make it actionable. Don’t waste time on things that aren’t top priorities for your customers.
- Data gathering and analysis. We’ll collect the online feedback and your internal feedback and analyze and provide you the highlights.
- Collect new feedback – we can connect with your customers, find out their top issues and concerns and help make a roadmap for greater success.
- Analyze and prioritize the internal action driven by the highest priority feedback. We’ll coach you in how to build loyalty by communicating with customers about the efforts you are making based on their feedback.
Now’s the perfect time
The growth of customer dialogue online grows. What’s being said about your company? What’s the best strategy to engage?
We’ll help step by step.
And we’ll address the “what if’s” and talk you
through the best options for your company.
Want to know more?
Let’s talk about your company, your goals and your customers. We’re always happy to talk about your current efforts, your plans and where we can help. Let’s set up a time to talk about your business.