Grow your business by embracing your customers and having a more meaningful dialogue with them in social media. We can help you make a positive impact .
Social Media Strategy
- Social media strategy – the what, the where, and how often – the full picture. We know where to spend time to get the best results. Plus, get social media coaching too!
- Social media hands on implementation – need some help tweeting? posting? sharing? finding new connections? We can help with Twitter, LinkedIn, Slideshare, or whatever works best for your business.
- Social media tools, education and training – we’ll recommend which tools to use, how to set them up and how to keep track of your efforts and results.
- Metrics and tracking – what numbers are important? We’ll let you know.
- Use social media to grow traffic, grow leads, and learn what’s most important to your customers. (View our other web services.)
- Fueling word of mouth – customers can be the army that helps grow your business. Make it easy for them to share! We know the basic and the advanced approaches to true and natural viral sharing.
There are many sources of customer feedback today – social media, feedback websites, surveys, customer services, sales and other employees. What feedback is most useful and what can you do with it? How do you know what feedback should drive change in your business? We can find out top customer priorities and help you know where to take action to address those needs. Don’t waste time on things that aren’t top priorities for your customers.
- Data gathering and analysis. We’ll collect the online feedback and your internal feedback and analyze and provide you with key highlights.
- Collect new feedback – we can connect with your customers, find out their top issues and concerns and help make a roadmap for greater success.
- Analyze and prioritize the internal action needed to address the highest priority feedback. We’ll coach you on how communicate with customers about the efforts you are making based on their feedback – this builds loyalty!
Now’s the Perfect Time Want to Know More?
Social media dialogue is growing. Let’s talk about your company
What’s being said about your company? your goals and your customers.
How do you engage? We’re happy to talk about your
We’ll help step by step. efforts, your plan and where we
And we’ll address the “what if’s” can help. Let’s set up a time
and talk you through the best options to talk about your business.
for your company.